Dog & Cat Vets in Waltham Forest

## Summary Goddard Veterinary Group Chingford is part of the **Goddard Veterinary Group** (not an independent clinic) and is **RCVS accredited**. The practice lists **in-house blood testing and X‑ray** alongside routine operations, and owners specifically mention **dental surgery** with detailed explanations of what would happen during the procedure and how to manage aftercare. The website also states the practice has access to **24/7 emergency care via Goddard pet hospitals** (with Wanstead Veterinary Hospital named as the closest). Recent reviews highlight **clear communication and support through difficult decisions**, including end‑of‑life care for a hamster. ## Services Based on the website and the latest reviews, this practice offers: - **Vet and nurse appointments** - **Routine operations**, including **neutering** - **Dentistry** (a reviewer describes their cat having **dental surgery**, with the vet explaining the procedure and aftercare in detail) - **Diagnostics** - **Blood testing** (website mentions an **in‑house lab**) - **X‑rays / diagnostic imaging** - **Wellness health screen** - **Preventive care** - **Vaccinations** - **Flea and worm treatment** - **Microchipping** - **Weight and diet advice** - **Nurse clinics** - **Free new pet health check** (as listed on the website) - **Emergency care access:** the website says the practice can refer emergencies to **Goddard pet hospitals open 24/7** (closest named: **Wanstead Veterinary Hospital**) ## People - **Emma (vet, per reviews):** mentioned repeatedly for **talking owners through treatment**. One cat owner describes Emma **explaining the dental surgery and aftercare in detail**. Another review describes Emma and the team supporting a **hamster “right until the end,”** with the owner feeling **informed, involved and advised every step of the way**. ## Reviews **4.8 stars from 180 reviews.** Themes below are drawn from the latest written reviews available to us. - **Detailed explanations around procedures and aftercare,** including a cat’s dental surgery. - **Supportive communication during serious or end-of-life situations,** with one owner describing being kept informed and guided throughout. - **Long-term repeat use and consistency:** one reviewer says they’ve attended for **13 years** and receive the same level of care each time. - **A negative outlier:** one **1‑star** review is present among the latest reviews, but it contains **no written details** to explain the issue.

## Summary Midland Veterinary Surgery is a general veterinary practice (corporate group/ownership not stated) that appears set up for both routine care and common procedures, with some clients specifically describing surgery such as removal of an eyelid mass. The practice website references a Pet Health Club® Plus plan that includes consultations. Across recent reviews, owners repeatedly mention clear, upfront discussion of treatment options and costs (including “no hard sell”), and practical support such as help with an insurance claim. End-of-life care is also referenced, including a condolence card after euthanasia. ## Services - Consultations (also mentioned as included within a Pet Health Club® Plus plan on the practice website) - Preventive/routine care referenced in reviews: - Health checks - Vaccinations - Nail clipping - Deworming - Flea treatment - Procedures referenced in reviews: - Removal of an eyelid mass (dog) - Euthanasia (cat), with follow-up condolence card noted - Support/administration referenced in reviews: - Assistance processing an insurance claim (Petplan mentioned by name) - Veterinary Nurse Training facility (listed in the clinic data) ## People - **Maisie (vet)**: described as calm, thorough and sympathetic; one owner says options and considerations were discussed and they felt listened to. - **Emma Whitaker (lead vet, as described by a reviewer)**: credited with leading an eyelid mass removal case and providing both detailed and “major” advice. - **Helen (lead receptionist, as described by a reviewer)**: mentioned for efficient handling of an insurance claim leading to a quick payout (per the reviewer). - **Cerdic Grimbly, Holly Swaby (veterinary surgeons, per a reviewer)**: named positively alongside nursing and support staff, including during euthanasia. ## Reviews **Google rating: 4.4 stars from 589 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Clear communication about diagnosis/treatment, with owners noting options were discussed and they felt reassured. - Cost transparency: multiple reviews mention being upfront about costs and not pushing unnecessary treatment. - Routine-care visits reported as smooth (vaccines, parasite treatment, nail clips, health checks). - Examples of more involved care include an eyelid mass removal, and compassionate handling of euthanasia (including a condolence card). - Practical drawbacks raised: one reviewer wanted routine medications to be posted, and noted the lack of a parking/loading area.

## Summary Companion Care (Chingford) Ltd describes itself as a **locally owned** practice, set up for **surgical and diagnostic work** with an operating theatre, hospital ward, isolation unit, and in‑house lab testing plus imaging (digital X‑ray and ultrasound). Recent reviews include multiple accounts of **orthopaedic and other surgery** with owners describing the clinic as **informative during consultations** and giving **post‑op guidance/aftercare** (including recovery support and answering questions). Pricing feedback is mixed: one owner reports a **much higher quote** here for guinea pig tumour surgery than another practice, while other reviewers focus on successful outcomes and support. ## Services Based on the clinic website summary and the latest reviews, services/capabilities mentioned include: - **Orthopaedics**, including **cruciate ligament surgery** (explicitly mentioned in a recent dog case) - **Surgery facilities**: operating theatre, hospital ward, isolation unit - **Dentistry** - **Airway surgery** - **Diagnostics/in-house testing**: biochemistry, haematology, blood pressure monitoring, in‑house laboratory - **Imaging**: digital **X‑ray** and **ultrasound** - **Emergency/out-of-hours cover**: the clinic states emergency cover is available when closed via **Vets Now Barnet / Wood Street Animal Hospital** ## Pricing - One reviewer reports being quoted **£1,028** for an operation for a guinea pig with a tumour, and says another practice performed surgery after a consultation for **£518**. ## Reviews **4.5 stars from 230 reviews.** Themes below are drawn from the latest written reviews available to us. - **Surgical journey described end-to-end:** owners mention consultations through diagnosis, surgery and aftercare (including a dog’s cruciate ligament surgery and a cat’s surgery with good healing). - **Communication and reassurance:** multiple reviewers say the vet/team answered questions, explained things clearly, and reassured them through the process. - **Price inconsistency raised:** one reviewer reports a high surgical quote compared with another practice for a similar procedure.

## Summary Pets Clinic Veterinary Surgery is an **independent** practice (as described by a long-term client) that **opened in June 2009** and describes itself as a **modern surgery** offering “an excellent standard of veterinary care” (website). Based on recent reviews, the clinic is used heavily for **cat care**, including **injury treatment** (a cat’s paw after a fox attack) and **end-of-life support** (euthanasia on Christmas Eve with guidance through the process). Owners also describe the team as strong on **clear explanations and answering questions**, while a minority of recent reviews raise concerns about **rudeness/shouting from an older vet**, suggesting the experience can vary depending on who you see. ## Services - **General veterinary consultations by appointment** (website). - **Emergency veterinary services** (structured clinic data). - **Veterinary nurse training facility** (structured clinic data). - **Cat care noted in reviews**, including: - **Microchip scanning** for a found cat (review). - **Treatment of traumatic injury** (cat’s paw after a fox attack) (review). - **Euthanasia/end-of-life support**, with step-by-step guidance described by an owner (review). - **Orthopaedic referral and follow-up care:** one owner says their dog was **recommended to a specialist for TPLO surgery**, with **post-surgery checkups** handled back at Pets Clinic (review). ## People - **Dr Mihai (vet)** is repeatedly named in recent reviews, including: - Handling **euthanasia** with “compassion and empathy” and guiding the owner “every step of the way” (review). - Being described as “talented…diligent” and going “above and beyond” (review). - **Vasile** and **Daniella** are named by long-term clients as standout team members, with owners emphasising: - **Effective communication** and taking time to address questions/concerns (reviews). - Reviews also mention an **“older vet”** in negative terms in one account (rude/aggressive, shouting during a microchip-check visit), while the same review describes the **receptionist and a younger vet** as helpful and kind—suggesting a mixed experience depending on staff member (review). ## Reviews **4.1 stars from 254 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Strong praise for cat-focused care**, including successful treatment of an injured paw after a fox attack and ongoing care for multiple cats over many years. - **End-of-life care is specifically highlighted:** one owner describes being guided through euthanasia on Christmas Eve in a way they appreciated. - **Communication and advice:** several owners say staff answer questions clearly; one mentions suggestions about **pet insurance** alongside health guidance. - **Referrals plus continuity:** a dog owner reports being referred for **TPLO surgery** elsewhere, with follow-up checks then done at the clinic. - **Conflict in experiences with staff manner:** alongside many positive comments about welcoming service, a small number of recent reviews complain about **bad attitude/rudeness**, including one detailed account of an older vet being dismissive and shouting.

## Summary Goddard Veterinary Group Walthamstow is part of the **Goddard Veterinary Group** and describes itself as **RCVS-accredited** and operating as a **veterinary nurse training facility**. Based on the website and reviews, it handles routine care (vaccines, microchipping, parasite treatment) as well as medical and urgent cases (examples in reviews include an **infected puncture wound/abscess drainage** and a **cat bladder blockage with a 3‑night stay**). Review experiences are mixed: several owners describe strong medical care with **daily update calls during inpatient treatment** and compassionate end-of-life support, while others report **difficulty getting appointments**, feeling **pushed toward costly tests**, and inconsistent advice attributed (by the clinic, per one review) to staff turnover. ## Services From the clinic website summary: - **Vet and nurse appointments** and **nurse clinics** - **Free new pet health check** - **Consultations** - **Pet vaccinations** - **Flea and worm treatment** - **Neutering** - **Dentistry** - **Blood testing** and **wellness health screen** - **Diagnostic imaging**, including **X‑ray** (listed as a facility) - **Microchipping** - **Animal health certificates** - **Weight and diet advice** Urgent/out-of-hours (as stated on the website): - For emergencies or if a pet is unwell out of hours, the closest emergency hospital for this branch is **Wanstead Veterinary Hospital**, described as **open 24/7, 365 days a year**. Examples mentioned in reviews: - **Abscess/infected wound management** (puncture wound to cheek; abscess drained; medications provided) - **Urinary blockage care** in a cat, including **hospitalisation for 3 nights** and **daily phone updates** ## People - **Bolu Eso** (vet, named in a review): described as making a **nervous dog** “at ease,” and being **easy to talk to** and understanding about nervousness during a health check/boosters visit. - One owner described the team providing **compassionate support in a cat’s final hours** (vet name not remembered). - Communication is a repeated theme in both directions: some owners mention **daily calls and clear aftercare explanations**, while others describe staff as **cold/dismissive**, giving “**just Google it**” responses when asked for product guidance, and providing **conflicting information** about recommended tests and pricing. ## Reviews **Google rating: 4.3 stars from 189 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Strong medical care and follow-up in some cases:** one owner reports their cat with a bladder blockage was cared for over **3 nights**, with **daily calls** and aftercare explained; another describes an **abscess being drained** and medication provided with quick booking after a WhatsApp message. - **Compassion during end-of-life care:** one review says the clinic “went above and beyond” for an elderly cat in her final hours. - **Access and appointment availability can be a problem:** one reviewer states they “never have appointments available,” while another reports being booked in quickly after an urgent message—suggesting inconsistent availability. - **Concerns about cost and pressure toward testing:** multiple recent negative reviews describe feeling pushed into **costly blood tests**, or that prescriptions were effectively withheld unless agreeing to tests (as alleged by one reviewer). - **Communication and cleanliness complaints:** examples include feeling dismissed when seeking specific product recommendations (toothbrushes), being told about weight gain only after asking, and a report of a **dirty examination table** from the previous pet.