Pets Clinic Veterinary Surgery – Vets in Waltham Forest
Clinic Overview
Pets Clinic Veterinary Surgery is an independent practice in Waltham Forest that opened in June 2009 and presents itself as a modern surgery offering general veterinary care. Recent feedback remains largely positive, with many long-standing clients praising a calm, friendly environment, clear communication, and trusted care for both cats and dogs. A small number of reviews still report concerns about staff manner and handling.
Services
- •General veterinary consultations by appointment, with owners saying appointments are usually easy to get and the clinic feels calm for pets.
- •Emergency veterinary services.
- •Cat care is a clear strength in owner feedback, including microchip scanning for a found cat, treatment of a paw injury after a fox attack, ongoing care, and euthanasia/end-of-life support handled with sensitivity.
- •Dog care also appears in recent reviews, including repeat treatment for a corgi and support around treatment and follow-up for another dog.
- •Referral and follow-up care, including referral for TPLO surgery and post-operative check-ups back at the clinic.
- •Practical insurance support, with owners highlighting help with claims and communication with insurers.
- •Veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr Mihai is repeatedly praised for compassionate, diligent care, especially in cat cases, with one owner specifically thanking him for handling euthanasia on Christmas Eve with empathy and clear guidance.
- •Daniela/Daniella, named by one reviewer as the practice manager, is highlighted for communication, customer care, and extensive help with an insurance claim.
- •Vasile is also mentioned warmly by long-term clients.
- •The wider team, including reception staff, is often described as friendly, welcoming, and good at keeping owners informed.
Reviews
Google reviews show 4.2 stars from 273 reviews.
- •Many recent reviewers are long-term clients and describe the practice as trustworthy, with some saying they continue to travel back because they value the care.
- •A calm atmosphere is a recurring theme, with owners saying their pets are comfortable coming in and that staff are friendly and reassuring.
- •Cat care stands out strongly, including praise for injury treatment and sensitive end-of-life support, while dog owners also report good repeat care.
- •A minority of negative reviews mention abrupt or rough handling, attitude problems, and concerns about prices differing from what was expected.

