Pets Clinic Veterinary Surgery – Vets in Waltham Forest
Clinic Overview
Pets Clinic Veterinary Surgery is an independent practice in Waltham Forest that opened in June 2009 and presents itself as a modern surgery offering general veterinary care. Recent feedback points to a calm, friendly clinic environment, clear communication, and strong loyalty from long-term clients. The clearest recent examples are cat care, including injury treatment and end-of-life support, alongside some mixed comments about the manner of one older vet.
Pets Clinic Veterinary Surgery is an independent practice in Waltham Forest that opened in June 2009 and presents itself as a modern surgery offering general veterinary care. Recent feedback points to a calm, friendly clinic environment, clear communication, and strong loyalty from long-term clients. The clearest recent examples are cat care, including injury treatment and end-of-life support, alongside some mixed comments about the manner of one older vet.
Services
- •General veterinary consultations by appointment, with recent reviewers saying appointments are easy to get.
- •Emergency veterinary services.
- •Cat care is a recurring theme in reviews, including microchip scanning for a found cat, treatment of a paw injury after a fox attack, and euthanasia/end-of-life support with careful guidance through the process.
- •Referral and follow-up care, including referral to a specialist for TPLO surgery and post-operative check-ups back at the clinic.
- •Veterinary nurse training facility.
- •Owners also mention helpful practical support around insurance, including advice and assistance with a treatment claim.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr Mihai is repeatedly praised for compassionate, diligent care, especially in cat cases; one owner specifically thanked him for handling euthanasia on Christmas Eve with empathy and clear guidance.
- •Daniela/Daniella is highlighted for communication and customer care, with one review naming Daniela as the practice manager who helped extensively with an insurance claim. Vasile is also named positively by long-term clients.
- •Reviews also praise the reception team and a younger vet for being helpful and kind, while an older vet is criticised in a small number of comments for rude or aggressive behaviour.
Reviews
Google reviews show 4.1 stars from 254 reviews.
- •Recent feedback is mostly positive, with long-term clients describing a friendly, welcoming practice and a calm environment for pets.
- •Cat care stands out strongly, including praise for treatment of an injured paw and for compassionate end-of-life support.
- •Communication is a consistent positive theme: owners say the team answers questions clearly, explains care well, and is helpful with insurance-related admin.
- •A small minority of reviews report problems with staff manner, including complaints about an older vet being rude or abrupt, so experiences appear to vary depending on who a client sees.

