Specialist Vets in Waltham Forest

## Summary Goddard Veterinary Group Chingford is part of the **Goddard Veterinary Group** (not an independent clinic) and is **RCVS accredited**. The practice lists **in-house blood testing and X‑ray** alongside routine operations, and owners specifically mention **dental surgery** with detailed explanations of what would happen during the procedure and how to manage aftercare. The website also states the practice has access to **24/7 emergency care via Goddard pet hospitals** (with Wanstead Veterinary Hospital named as the closest). Recent reviews highlight **clear communication and support through difficult decisions**, including end‑of‑life care for a hamster. ## Services Based on the website and the latest reviews, this practice offers: - **Vet and nurse appointments** - **Routine operations**, including **neutering** - **Dentistry** (a reviewer describes their cat having **dental surgery**, with the vet explaining the procedure and aftercare in detail) - **Diagnostics** - **Blood testing** (website mentions an **in‑house lab**) - **X‑rays / diagnostic imaging** - **Wellness health screen** - **Preventive care** - **Vaccinations** - **Flea and worm treatment** - **Microchipping** - **Weight and diet advice** - **Nurse clinics** - **Free new pet health check** (as listed on the website) - **Emergency care access:** the website says the practice can refer emergencies to **Goddard pet hospitals open 24/7** (closest named: **Wanstead Veterinary Hospital**) ## People - **Emma (vet, per reviews):** mentioned repeatedly for **talking owners through treatment**. One cat owner describes Emma **explaining the dental surgery and aftercare in detail**. Another review describes Emma and the team supporting a **hamster “right until the end,”** with the owner feeling **informed, involved and advised every step of the way**. ## Reviews **4.8 stars from 180 reviews.** Themes below are drawn from the latest written reviews available to us. - **Detailed explanations around procedures and aftercare,** including a cat’s dental surgery. - **Supportive communication during serious or end-of-life situations,** with one owner describing being kept informed and guided throughout. - **Long-term repeat use and consistency:** one reviewer says they’ve attended for **13 years** and receive the same level of care each time. - **A negative outlier:** one **1‑star** review is present among the latest reviews, but it contains **no written details** to explain the issue.

## Summary Midland Veterinary Surgery is a general veterinary practice (corporate group/ownership not stated) that appears set up for both routine care and common procedures, with some clients specifically describing surgery such as removal of an eyelid mass. The practice website references a Pet Health Club® Plus plan that includes consultations. Across recent reviews, owners repeatedly mention clear, upfront discussion of treatment options and costs (including “no hard sell”), and practical support such as help with an insurance claim. End-of-life care is also referenced, including a condolence card after euthanasia. ## Services - Consultations (also mentioned as included within a Pet Health Club® Plus plan on the practice website) - Preventive/routine care referenced in reviews: - Health checks - Vaccinations - Nail clipping - Deworming - Flea treatment - Procedures referenced in reviews: - Removal of an eyelid mass (dog) - Euthanasia (cat), with follow-up condolence card noted - Support/administration referenced in reviews: - Assistance processing an insurance claim (Petplan mentioned by name) - Veterinary Nurse Training facility (listed in the clinic data) ## People - **Maisie (vet)**: described as calm, thorough and sympathetic; one owner says options and considerations were discussed and they felt listened to. - **Emma Whitaker (lead vet, as described by a reviewer)**: credited with leading an eyelid mass removal case and providing both detailed and “major” advice. - **Helen (lead receptionist, as described by a reviewer)**: mentioned for efficient handling of an insurance claim leading to a quick payout (per the reviewer). - **Cerdic Grimbly, Holly Swaby (veterinary surgeons, per a reviewer)**: named positively alongside nursing and support staff, including during euthanasia. ## Reviews **Google rating: 4.4 stars from 589 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Clear communication about diagnosis/treatment, with owners noting options were discussed and they felt reassured. - Cost transparency: multiple reviews mention being upfront about costs and not pushing unnecessary treatment. - Routine-care visits reported as smooth (vaccines, parasite treatment, nail clips, health checks). - Examples of more involved care include an eyelid mass removal, and compassionate handling of euthanasia (including a condolence card). - Practical drawbacks raised: one reviewer wanted routine medications to be posted, and noted the lack of a parking/loading area.

## Summary Palmerston Veterinary Group is a multi-branch veterinary practice established in 1986, and this branch is part of that wider group. The website describes routine care through to surgery and diagnostic imaging (including digital X‑ray and ultrasound), and it’s also listed as a Veterinary Nurse Training facility. In the latest reviews available to us, owners repeatedly single out a vet named **Neil (Neil Hampson)** for unhurried consults, keeping costs down where possible, and not pushing unnecessary operations or expensive medications; one owner also describes at-home euthanasia support when “saying goodbye.” ## Services Based on the clinic website summary and the written reviews available to us, services mentioned include: - **Emergency/urgent vet care** for sudden illness or injury (as stated on the website). - **Consultations** and routine preventative care including **vaccinations** and **flea/tick/worming treatments**. - **Surgical procedures**, with **spaying** specifically mentioned in a review. - **Dental care** (routine cleaning and “advanced dentistry” described on the website). - **Diagnostic imaging**, including **digital X‑ray** and **ultrasound**. - **Pet travel services** (travel documentation/vaccinations/certification on the website); one owner specifically mentions help preparing their dog for **international travel**. - **Nurse clinics** (examples listed on the site include weight checks, dental advice, nail trims, and post‑op checks). - **Prescriptions & repeat medications**. - **End-of-life care** (“Saying Goodbye” is listed on the website; one review describes a home visit for euthanasia). ## People - **Neil / Neil Hampson (vet)**: Mentioned across multiple reviews, with owners describing long-term continuity of care (e.g., over 16 years), consultations that don’t feel rushed, and a focus on **keeping costs down**. One owner also describes Neil arranging a **home visit** for euthanasia and helping them feel at ease through the process. - **Tanya / Tanja (reception/front of house)**: Repeatedly named as helpful and empathetic on reception/front desk. - **Nursing team**: Mentioned positively in relation to ongoing care and support (including around procedures like spaying). ## Reviews **Google rating: 4.7 stars from 153 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **A particular vet is a deciding factor:** several reviews name Neil/Neil Hampson and describe strong confidence in his expertise and manner. - **No sense of being rushed in consults:** multiple owners mention having time in the consulting room and being listened to. - **Cost-conscious recommendations:** one owner says Neil “tries to keep costs down,” and another reports no pressure toward unnecessary operations or expensive drugs. - **Specific procedures and support mentioned:** spay surgery “went very well,” pet travel preparation “went smoothly,” and one detailed account describes compassionate end-of-life care including a home visit. - **Front-desk experience stands out:** Tanya/Tanja is repeatedly singled out for empathy and helpfulness.

## Summary Goddard Veterinary Group Walthamstow is part of the **Goddard Veterinary Group** and describes itself as **RCVS-accredited** and operating as a **veterinary nurse training facility**. Based on the website and reviews, it handles routine care (vaccines, microchipping, parasite treatment) as well as medical and urgent cases (examples in reviews include an **infected puncture wound/abscess drainage** and a **cat bladder blockage with a 3‑night stay**). Review experiences are mixed: several owners describe strong medical care with **daily update calls during inpatient treatment** and compassionate end-of-life support, while others report **difficulty getting appointments**, feeling **pushed toward costly tests**, and inconsistent advice attributed (by the clinic, per one review) to staff turnover. ## Services From the clinic website summary: - **Vet and nurse appointments** and **nurse clinics** - **Free new pet health check** - **Consultations** - **Pet vaccinations** - **Flea and worm treatment** - **Neutering** - **Dentistry** - **Blood testing** and **wellness health screen** - **Diagnostic imaging**, including **X‑ray** (listed as a facility) - **Microchipping** - **Animal health certificates** - **Weight and diet advice** Urgent/out-of-hours (as stated on the website): - For emergencies or if a pet is unwell out of hours, the closest emergency hospital for this branch is **Wanstead Veterinary Hospital**, described as **open 24/7, 365 days a year**. Examples mentioned in reviews: - **Abscess/infected wound management** (puncture wound to cheek; abscess drained; medications provided) - **Urinary blockage care** in a cat, including **hospitalisation for 3 nights** and **daily phone updates** ## People - **Bolu Eso** (vet, named in a review): described as making a **nervous dog** “at ease,” and being **easy to talk to** and understanding about nervousness during a health check/boosters visit. - One owner described the team providing **compassionate support in a cat’s final hours** (vet name not remembered). - Communication is a repeated theme in both directions: some owners mention **daily calls and clear aftercare explanations**, while others describe staff as **cold/dismissive**, giving “**just Google it**” responses when asked for product guidance, and providing **conflicting information** about recommended tests and pricing. ## Reviews **Google rating: 4.3 stars from 189 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Strong medical care and follow-up in some cases:** one owner reports their cat with a bladder blockage was cared for over **3 nights**, with **daily calls** and aftercare explained; another describes an **abscess being drained** and medication provided with quick booking after a WhatsApp message. - **Compassion during end-of-life care:** one review says the clinic “went above and beyond” for an elderly cat in her final hours. - **Access and appointment availability can be a problem:** one reviewer states they “never have appointments available,” while another reports being booked in quickly after an urgent message—suggesting inconsistent availability. - **Concerns about cost and pressure toward testing:** multiple recent negative reviews describe feeling pushed into **costly blood tests**, or that prescriptions were effectively withheld unless agreeing to tests (as alleged by one reviewer). - **Communication and cleanliness complaints:** examples include feeling dismissed when seeking specific product recommendations (toothbrushes), being told about weight gain only after asking, and a report of a **dirty examination table** from the previous pet.