Goddard Veterinary Group Walthamstow

- Several recent reviewers describe the team as kind, gentle and accommodating, including fast help for an injured dog and a reassuring consultation that put an owner at ease. - Positive feedback also highlights compassionate care for older cats, including supportive handling around dental surgery and sensitive end-of-life care. - Negative reviews focus on cost concerns, with some owners feeling the practice is too expensive or too focused on tests and fees.

Goddard Veterinary Group Walthamstow is part of the Goddard Veterinary Group and part of VetPartners. It describes itself as RCVS-accredited and as a veterinary nurse training facility, offering routine care alongside treatment for medical and urgent problems. Recent feedback remains mixed: some owners praise kind handling, prompt help and compassionate support, while others raise concerns about continuity, appointment access and cost.

Services

•Routine and preventive care: vet and nurse appointments, nurse clinics, consultations, vaccinations, flea and worm treatment, microchipping, weight and diet advice, and a free new pet health check.
•Surgery and treatment: neutering, dentistry, blood testing, wellness health screens, and treatment for medical problems. Recent reviews mention dental surgery for an older cat, as well as abscess drainage and medication after an infected puncture wound.
•Diagnostics and certificates: diagnostic imaging including X-ray, plus animal health certificates.
•Urgent and inpatient care: reviews describe urgent booking for an injured cat via WhatsApp, and previous feedback mentions hospital care for a cat with a bladder blockage, including a three-night stay and daily update calls.
•Out-of-hours arrangements: for emergencies outside opening hours, the branch directs clients to Wanstead Veterinary Hospital, which is stated to be open 24/7, 365 days a year.

Pricing

No published pricing information is currently available for this clinic.

People

•Bolu Eso is named in reviews as a vet who helped put a nervous dog at ease and was easy to talk to during a health check and booster visit.
•Rosie, named as part of the call centre team, is praised for being warm, reassuring and communicative on the phone.
•Reviews also highlight caring support from the wider team during an elderly cat’s final hours and during an older cat’s dental surgery and follow-up care.

Reviews

Google rating: 4.2 stars from 193 reviews.

•Several recent reviewers describe the team as kind, gentle and accommodating, including fast help for an injured dog and a reassuring consultation that put an owner at ease.
•Positive feedback also highlights compassionate care for older cats, including supportive handling around dental surgery and sensitive end-of-life care.
•Negative reviews focus on cost concerns, with some owners feeling the practice is too expensive or too focused on tests and fees.
•Other criticisms mention difficulty getting appointments, frequent changes of vet, and occasional concerns about communication, warmth and cleanliness.

Reviews for Goddard Veterinary Group Walthamstow

Note: Showing the 10 most recent Google reviews out of 193 we track in total. Recent reviews may not be representative of overall sentiment.

M

2 months ago

Can't say enough positive words about them. My usual vet could not see us on a short notice, so I gave these guys a call, luckily they were available, so after a registration, we managed to get the appointment almost right away. Usually I would wait for my vet, but as a coincidence we were leaving London for 4 days and we were under quite a bit of time crunch. Nevertheless, they were very accommodating, kind and very gentle with Blue. So so happy with this practise. Thank you once again for a prompt response and help with Blue's injury. 🙏🙏🙏

Robyn Lucy Carter

3 months ago

My beautiful boy Lorca who has been cared for by the Goddards Vet group since he was a 7 week old kitten! Recently underwent dental surgery at the Walthamstow branch. Lorca is now 15 years old and i was extremely worried about his surgery. Having an anaesthetic is a concern at any age, but, at 15 i was terrified! This may have been because his gorgeous little sister Lola was put to sleep last April in 2025 and if I'm honest i'm still grieving for her. I had absolutely no need to worry every single member of staff was unbelievably kind, supportive and loving towards Lorca and my partner! I really can't thank everyone enough who was on duty on the 2nd of February and his subsequent follow up appointment's treated Lorca as if he was their own cat. When your animal needs an operation it's completely natural to be over anxious. No matter how many times you visit the vet especially as they get older it just makes me worry so much more! I absolutely had no need to have had any concerns at all. When my partner brought him home later that day with a bag of antibiotics and analgesics the staff had written Lorca's name on the bag with a hand drawn heart next to his name! It actually made me cry, happy tears of course, but, that single act made me feel so,so happy!. That small action made me feel Lorca had received the very best care possible. I have kept the bag as a reminder! These day's my partner Maria brings Lorca to the vet because i have extremely poor mobility due to rheumatoid arthritis. I also wanted to say a very big thank you to a lady i have spoken to quite often in the call centre called Rosie. Her warmth radiates down the telephone! Always putting me at ease. Her kindness is so welcome when i'm filled with anxiety about my pet. Rosie communicates so well and is always so reassuring. Once again thank you everyone on duty the day of Lorca's operation and his follow up visits. I hope one day to thank you in person. Best wishes Robyn Carter

Dilya R

3 months ago

Awful veterinary and horrible vets who are always changing - we never had same vet twice over 5 years. Money grabber with little consideration for dogs.

Ariana Zoe

3 months ago

We had a lovely experience here. The vet was caring, got to know Salem and me as a person, and put my mind at ease. Thank you to everyone for being so lovely

John Paul

4 months ago

Only care about money, animal welfare is an afterthought. Go to an independent vet as these chains just don’t care.

Hrefna Kolðerna

5 months ago

Updating to say that Goddard's really went above and beyond for my elderly cat. She was declining rapidly, and I knew the day was coming when we would have to say goodbye to her. Goddard's (sorry, I can't remember the name of the vet) showed an outstanding level of care and compassion for her, I can never thank them enough for how wonderfully they treated her in her final hours. I decided to use Goddard's after my usual vet was unable to take on a rescue kitten I had adopted. Very impressed with the staff and the service. Will be moving my other cats over to Goddard's asap.

Maria Pachon

5 months ago

I’m disappointed with my recent visit. My cat was very scared and stressed. While she was handled gently, the staff felt cold and lacked warmth or reassurance, which is important with frightened animals. I told them I was frustrated because I had tried to find a toothbrush for her tiny mouth but only found big ones. They said they had just checked online and found many suitable options, but when I asked for the website details, they kept telling me to “just Google it.” When I asked again about a specific website I was told to be focus on the vaccine. This was confusing and unhelpful, and I felt dismissed. When I was leaving, I asked about my cat’s weight and only then was I told she had gained almost a kilo and needed to lose weigh; If I hadn’t asked, I would never have known about my cat’s weight gain. The examination table was also dirty from the previous pet. I felt the communication, guidance, and cleanliness were lacking. I hope the clinic improves. I am not sure if I would come back

afshan ansar

8 months ago

They never have appointments available.

Amanda D

9 months ago

Mediocre care for an unconscionable amount of money. Will essentially hold your pet’s health hostage, via withholding necessary prescription medication, until you agree to their costly tests etc. Other places in the neighborhood with better quality of care for much less money - and a real focus on the pet’s wellbeing.

Amanda D

9 months ago