Goddard Veterinary Group

10/10/25 Saturday Today was a sad day. Our sweet 18½ year old cat Lady suffered a stroke. Our vets was closed and I managed to get through to a lovely young lady on the emergency number who took brief details and said she would get a team ready for our arrival. As we walked in with Lady cradled in a blanket 25/30 mins later that young lady saw us and got straight on the phone to alert the team. We didn't have time to breath, Lady was whisked away with a quick explanation of what was happening. We were shown to a quiet room as we were clearly distressed. We instructed no resuss due to what was happening and Ladys age, and requested that we be present knowing the end was near. We were constantly updated. The important message that Lady was sedated and had pain meds was a relief. Lady had had a stroke. Her age to us was fantastic she had a great lazy life, pampered! It wasn't fair to push her into staying so the decision to let her rest was agreed by us all. I think the wonderful vet was Cherrildine. She was the most caring and considerate person. She explained everything. She gave us time. Nothing was too much trouble. She went above and beyond. Thank you. We were in such a whirlwind that any names are a blur . The receptionist, all the nurses involved and the Vet. Were all AMAZING. We can't thank you all enough for making such a sad time go so smoothly. Keep doing what you do. Thank you and all the very best Sharmayne and Les Chilvers

Had a great experience here with my cat who was dealing with a (luckily!) minor, but painful injury - receptionists were kind and quick, and managed to get me an appointment within 2 hours on a busy Bank Holiday weekend. Once at the vets, all went smoothly - there's a nice, open waiting area with plenty of space for cats to chill out and steer clear of any curious dogs! Friendly consultation with vet and plenty of help from the receptionists with pet insurance queries etc. Thanks so much!! :)

Our Amy just recently had to undergo knee surgery. Vet John Gardner did the op , he did a great job and kept us updated on Amy's progress. Nursing staff we saw were very nice. When we had to go back for check up and another x ray, Amy showed no sign of being worried which shows how well she was treated.

The night team was fantastic with my dog. I truly cannot fault them! Attentive and caring. It was a busy night and one vet available but they kept us informed on waiting time and at the end it wasn’t as bad as originally we thought. The vet was one of the nicest doctors I had for my dog - again kept him informed during and after the procedure. Thank you for looking after my little one in such a good way!

You literally saved our dog's life. THANK YOU. We're so impressed by the level of professionalism and care from the vets, nurses and reception staff at the hospital, even when they had so many other acute cases going on at the same time. Our dog, Custard, spent three nights with canula/drip and tube feeding and 24/7 nurse/vet monitoring - and we had regular calls from the duty vet with updates on progress. We felt so lucky to have come here as we're sure that many other places would not have had the staff and equipment to deal with this, and we would have lost our lovely dog - who is now back to full health and having a fun life. Any pet owner should have complete confidence coming here. And - remember, like in any other medical situation, to be kind and patient to staff dealing with stressful situations. Huge thank you for bringing our dog back from the brink and all your fantastic care.