Midland Veterinary Surgery – Vets in Waltham Forest
Clinic Overview
- Recent feedback is very positive overall, with many owners describing the team as kind, helpful, attentive and professional. - Communication is a recurring strength: reviewers mention thorough examinations, clear explanations, discussion of treatment options, and advice that helped them feel reassured. - Cost conversations are generally viewed well, with comments about being upfront on treatments and fees and not pushing unnecessary extras.
Midland Veterinary Surgery is an IVC Evidensia practice in Waltham Forest, Greater London. It offers general veterinary care for routine and more involved needs, with recent feedback highlighting clear explanations, kind handling, and a straightforward booking process. Reviews also point to a caring team, helpful reception support, and good communication around treatment options and costs.
Services
- •General consultations and routine care: consultations are offered, and the practice website also refers to these as part of a Pet Health Club® Plus plan. Recent reviews describe visits for health checks, vaccinations, nail clipping, deworming, flea treatment, and general advice for new puppy owners.
- •Medical and surgical care: reviewers mention treatment planning with clear discussion of options, as well as a dog’s eyelid mass removal led by Emma Whitaker.
- •End-of-life care: euthanasia has been mentioned by a reviewer, alongside compassionate support and a follow-up condolence card.
- •Insurance and admin support: one reviewer specifically praised help with a Petplan claim, saying it was handled efficiently.
- •Facilities/training: the clinic is listed as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Maisie (vet): praised for being professional, kind, thorough, calm and sympathetic, with owners saying they felt listened to and reassured.
- •Emma Whitaker (lead vet, as described by a reviewer): credited with leading an eyelid mass removal case and giving detailed, practical advice.
- •Helen (lead receptionist, as described by a reviewer): praised for efficient handling of an insurance claim.
- •Cerdic Grimbly and Holly Swaby (veterinary surgeons, per a reviewer): named positively alongside the wider nursing and support team.
Reviews
Midland Veterinary Surgery has a 4.4-star Google rating from 593 reviews.
- •Recent feedback is very positive overall, with many owners describing the team as kind, helpful, attentive and professional.
- •Communication is a recurring strength: reviewers mention thorough examinations, clear explanations, discussion of treatment options, and advice that helped them feel reassured.
- •Cost conversations are generally viewed well, with comments about being upfront on treatments and fees and not pushing unnecessary extras.
- •A few practical drawbacks were mentioned, including no posting service for routine medications and no dedicated parking or loading area.
